Risk and Project Management Training of HR with Gamification for STC ( Saudi Telecom)
Project Type: Gamification
Role / Services Provided: As gamification experts, we designed and delivered a fully interactive gamified training experience to make risk and project management learning engaging for HR employees.
Timeline: 2-3 months
THE BRIEF / PROBLEM
STC wanted to enhance HR employees’ understanding of risk and project management through a more engaging and interactive format. Traditional training methods were too static and didn’t encourage active learning. The goals were:
- Increase engagement and knowledge retention for HR staff
- Make learning fun and interactive through gamified mechanics
- Track progress and provide feedback to employees
- Deliver a solution that could be accessed easily across web platforms
The client also requested a solution that could fit within a 2 to 3-month timeline, with clear performance tracking metrics.
FEATURES & SCOPE
Key Features Delivered:
- Interactive risk management scenarios simulating real life project decisions
- Gamified mechanics, including points, levels, and progress tracking
- Immediate feedback on decisions to enhance learning outcomes
Tech Stack / Tools: PlayCanvas, HTML5 for web deployment, custom analytics integration.
Platforms Supported: Web browser (desktop and tablet-friendly)
Team Size & Contributions: A small cross functional team; INFINITY-UP led gamification design, interactive scenario development, and implementation of analytics tracking.
CHALLENGES
RESULTS & IMPACT
Measurable Outcomes:
- HR employees reported higher engagement and knowledge retention compared to traditional training
- Positive feedback on gamification elements and interactive learning approach
- Over 20,000 downloads of the web-based training module, reflecting strong adoption and reach
Client Feedback / Testimonial
“They demonstrated the experience, knowledge, and the right attitude for the job.”
Major Challenges:
- Translating complex risk and project management concepts into engaging gameplay
- Balancing learning objectives with fun, interactive mechanics
Unique Problems:
Ensuring the gamified experience was accessible on multiple devices without performance lag.
Approach & Solution:
- We created scenario based challenges that mirrored real HR decision making
- Iteratively tested interactions to keep the flow intuitive while meeting learning goals
- Optimized assets and animations for smooth web performance
VISUALS / ASSETS
- Before/after comparisons
Before: Traditional training methods were time-bound, less engaging, and harder to track for performance.
After: Gamified web based training increased engagement, retention, and scalability across the organization.
